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John
4th October 2006, 19:01
Have to use their numerical URL: http://212.62.21.228

Enter my username and password, OK the security certificate, and then the following message comes up:

You are not authorised to perform this action.

Any ideas? :(

wb
5th October 2006, 01:33
Are you trying this at home or at work?

I've just heard of a guy who used to use betfair at work, but because the company was American, some technical jargon to do with servers, meant that his company ended up blocking betfair because of the silly yank gambling laws. (This company is based in Ireland by the way)

John
5th October 2006, 03:56
Well a) I'm not American and b) I'm no longer working! :D

I'm trying it at home bud, still cannae login. :(

Win2Win
5th October 2006, 08:33
Have you tried in Firefox?

John
5th October 2006, 14:37
Yep, Firefox is my primary browser. Can't login with IE either.

MattR
5th October 2006, 16:41
Strange, it worked fine for me. :wink


Can you try it from a mate's house John, just to rule out that it's not something to do with your computer/server whatever. Failing that, might be best to ring them.

John
5th October 2006, 18:57
Yep, cheers Matt I was going to do that anyway. Hopefully using another machine will solve the problem, I think my PC is due for an upgrade, or a replacement.

John
9th October 2006, 13:18
Have you tried in Firefox?

Is that now not contradictory to what you said in the browser thread Mr Driscoll? :)

Win2Win
9th October 2006, 15:13
:doh No! Betfair is primed for IE, but worksin Firefox, and not very well in other like Opera. If you have a problem in IE, then you try it in Firefox. If it doesn't work there either then that knocks out the fact it is not a browser problem.