help for a thickie

[piggy]

to cut a long story short ive had to re format my h/d and re install windows xp ive done all the normal stuff add new hardware etc but it still can't find my s-ata connected dvd-rw, it's a optiarc ad7191s ive tried everything i know and still no joy, the only thing that might be connected is that there is a yellow question mark over raid controller and ive tried for windows to find it automatically but it cant find anything, i'm tired and ::swear off so if anyone can help it will be appreciated.

[vegyjones]

Maybe it cannot find it because you have it hidden in the cupboard under the stairs. Try bringing it out of the cupboard!

[walesrob]

to cut a long story short ive had to re format my h/d and re install windows xp ive done all the normal stuff add new hardware etc but it still can't find my s-ata connected dvd-rw, it's a optiarc ad7191s ive tried everything i know and still no joy, the only thing that might be connected is that there is a yellow question mark over raid controller and ive tried for windows to find it automatically but it cant find anything, i'm tired and ::swear off so if anyone can help it will be appreciated.

What Service Pack is installed in Windows XP? What make/model is the computer?

Do you have the original Drivers CD or floppy disc that came with the computer - you'll find the drivers on there. Also RAID drivers normally can be found on the motherboard manufacturers website as well, and they tend to be more updated.


Maybe it cannot find it because you have it hidden in the cupboard under the stairs. Try bringing it out of the cupboard!

Nice one Vegster :geek

[piggy]

windows xp still can't find the dvd-rw it is set to none raid, there's power to it as the draw will open and it shows up when starting up, is there any way i can make windows go looking for it???

[TheOldhamWhisper]

OK, do you know the make and model of the motherboard - if not, what is the make and model of the PC?

[piggy]

sorry i don't know or how to find out it was made to my spec by local p/c shop it's a amd sempron 3000 processor if this helps

[TheOldhamWhisper]

http://www.belarc.com/free_download.html

Just download and Run Belarc Adviser from the link above.

Then copy the Main Circuit Board section and the Controllers section on here.

[piggy]

Board: K8M800-8237
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/12/2006

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller

[TheOldhamWhisper]

OK, there is no SATA controller present so the drive either uses IDE channels only or the RAID (missing) drivers are causing problems.

The Belarc info points to one of a number of boards. Download and unzip Everest (make sure you unzip it to a folder on your desktop - otherwise you'll have a load of files scattered all over the place) and then run the Everest.exe file. Hopefully it will give us the name of the motherboard name.

http://www.softpedia.com/progDownload/Everest-Home-Edition-Download-16369.html

[piggy]

no such luck

Motherboard Properties:
Motherboard ID 01/12/2006-K8M800-8237-6A7L1J19C-00
Motherboard Name Unknown

Front Side Bus Properties:
Bus Type AMD Hammer
Real Clock 200 MHz
Effective Clock 200 MHz
HyperTransport Clock 800 MHz

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 200 MHz (DDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Chipset Bus Properties:
Bus Type VIA V-Link
Bus Width 8-bit
Real Clock 67 MHz (ODR)
Effective Clock 533 MHz
Bandwidth 533 MB/s

[walesrob]

A google for K8M800-8237 seems to bring up either a Gigabyte or a Jetway mobo. I reckon it must be a Gigabyte Technology Co., Ltd. K8M800-8237 is AMD board. Try here for the drivers: http://www.giga-byte.com/Products/Motherboard/Products_Spec.aspx?ClassValue=Motherboard&ProductID=1810&ProductName=GA-K8VM800M .

[TheOldhamWhisper]

OK - It's a Jetway M28MS-P motherboard.

http://www.jetway.com.tw/jw/motherboard_view.asp?productid=293&proname=M28MS-P#

Click Driver from the menu and download the SATA/RAID driver. Make sure you create a Restore point before installing.

[TheOldhamWhisper]

A google for K8M800-8237 seems to bring up either a Gigabyte or a Jetway mobo. I reckon it must be a Gigabyte Technology Co., Ltd. K8M800-8237 is AMD board. Try here for the drivers: http://www.giga-byte.com/Products/Motherboard/Products_Spec.aspx?ClassValue=Motherboard&ProductID=1810&ProductName=GA-K8VM800M .

It's NOT a Gigabyte. 6A7L1J19C-00 denotes Jetway.

[piggy]

thanks oldham working now tried to give you some rep but it won't let me,
just got to install a :censored: load of software now :ermmm

[TheOldhamWhisper]

Always happy to help :)